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Customer Integrity Rant

2021.10.26 14:51 dremerwsbu Customer Integrity Rant

Feel free to keep scrolling as I get this off my chest, but this is a doozy.
I've been in the backup software business for 14 years and 99.9% of my customer interactions have been excellent, since most people are professional and operate with integrity. But recently a client has really tested my optimistic view of people.
He's been licensing our backup software for years, and never an issue. Then one month his credit card is decline. No big deal, happens all the time. I reach out and he says bank issued new card and he'll get back to me when it arrives.
So I wait a couple weeks, nothing, try calling/emailing/texting for the next few months but can never catch the guy. Meanwhile he has a couple dozen backups running perfectly every night. Well I always give folks as much time as I can to get current on outstanding invoices, because as I said 99.9% want to pay their bills, so I never turn people's software off.
Finally at 150 days past due I email him that if he doesn't get back to me in 30 days I have to shut down his branded agent and refer his account to collections. Now he responds that he isn't using the software and has no intention of paying, and will write bad reviews about us if I try to collect. I CAN SEE HIS BACKUPS STILL RUNNING LIVE AS I'M READING HIS EMAIL, SO THIS IS JUST A BALD FACED LIE.
So I resign myself to losing the customer and send him to collections, but this is where this client ascends to the all time worst in 14 years of doing this. He calls me one day saying he needs help restoring data for a couple customers, apologizes for his earlier comments, and says he'd like to keep using our software.
Again, I like to think the best of folks, so I immediately have one of my Techs help him with the restore because it's our #1 priority to make sure end-users get their files back. It's our entire business model and our guiding philosophy. So of course the restores goes great, although he asked for some baby-sitting over the weekend (we don't offer weekend support but I paid this tech a bit extra to make it happen).
So then I reach out and say we still need to settle up for the last 5-6 months and he goes silent again. A few days later my Accounting team is able to run is card on file so I figure OK, at least we're square and it's all good.
Then HE DISPUTES THE CREDIT CARD CHARGES THROUGH HIS BANK! We get informed that the money has been taken back out of our account and we're being charged $25 per transaction even if we win the dispute (which is still ongoing).
I have to admit I was stunned that this guy can look at himself in the mirror. Is he proud that he ripped off a vendor? Is this how does business with everyone else?
Anyway, I still have faith that most people are good and we've been extremely lucky for 14 years to have great customers who are loyal and true, but every once in a while someone can come along and still throw you for a loop. This guy was a loss for us but it's not going to stop how we operate. I'd rather take the rare L while helping someone and I have to think that's the right path.
End of Rant.
submitted by dremerwsbu to msp [link] [comments]


2021.10.26 14:51 leoofalexandria TRUE Ouija story

For 22 years I have made myself believe this disturbing series of events did not happen to me. I have successfully convinced myself that this was all imagined. Our minds and souls have an amazing ability to protect us from psychological damage. Then I spoke with a friend that I haven’t seen in a long time. The same friend I allegedly experienced this event with. He confirmed the whole thing. I’ll do my best to accurately present the entire story.. as raw as it happened. And apparently it did happen.

This story revolves around a Ouija board. I hate to even type or say those words. I will not and have not touched one since 1997. As previously stated that was 22 years ago, making me 13 at the time. An age where I believe most of us start to branch out in curiosities. It’s no longer just having sleepovers with friends, playing various video game consoles, or getting into high school sports. Girls were starting to become appealing. In my time professional wrestling was starting to really take off. A group of my friends were diving into horror movies and scary stories. This is something that always appealed to me. Ever since reading “Scary stories to tell in the dark,” I was hooked. This series of books came out when I was around 8 years old. They sold them at our scholastic book fair. Looking back these stories and illustrations were way too intense for 8 year olds in my opinion but I sure did enjoy them. We like being scared; we like to feel something more than the everyday mundane drudge of life.

My friend Philly and I enjoyed getting together and watching horror movies and telling urban legends. We started doing this almost weekly, especially during the summer when school was out. Of course this was pre-internet era so all we had media wise was actually renting a movie or physically going to the theatre. And since most horror movies were R rated, we couldn’t see them. I’m sure to most millennials or post millennials this sounds like a nightmare scarier than any real life story.

Because we got tired of renting the same movies over and over we often focused on urban legends, what we call creepypastas today. We might find some books at the library that had them, or we just made our own up. At this time we wanted to feel some actual terror. I wish we would have just stuck with our stupid scary stories. I bet every group of friends had one of those parker brothers made board game stashed somewhere. The infamous Ouija board. This “toy,” is simple. They even used to advertise it, a board with the alphabet, numbers, yes, no, and goodbye. I suppose this was inevitable, every kid has to learn for themselves that these are not to be played with. Literally and metaphorically.

Growing up in a God fearing family I knew this felt wrong. I felt this board wasn’t right. I also could see through the marketing strategy that parker bros were selling these specifically to children, like all board games, but this was different. They wanted kids to play this only. Not adults. You played monopoly and chutes and ladders with your parents. You sure as hell didn’t play the Ouija with them. I felt this was wrong, but I also didn’t know anything. I was 13! My current 35 year old self has a hard time understanding what happened, and why I dove in to this, knowing the outcome would not be ideal.

“I found it,” my buddy Philly said. “Under my sister’s bed.” This was the start of a series of events that would haunt me for quite a while. “It,” of course was the board. We made sure no one was home when we pulled it out. There was an air of mischief around this thing. Certainly we couldn’t deal with his sister finding us in her room, and definitely not his mom finding out what we were up to.

The board was glossy and new. It looked like we were possibly the first to use it. The device that two or more people used to glide over the board, revealing the answers to your questions was almost ivory. I wanted to research what this was called but I don’t even want to start down the rabbit hole online. If you’ve noticed I don’t even want to call it by its name, simply referring to it as the board. I’ll call the gliding thing the oracle for this story. We had two sessions with the board. The first was incident free. We asked a few silly questions, what our future held, if we would get married and have kids, stuff like that. Even though I had never played this before, I still knew not to ask questions like what was the name of the person we were talking to. Maybe we had gotten that from the hours of watching scary movies.

The second session was when things got weird. Philly and I were going back and forth with the board, asking some simple questions about our future lives. I remember asking where I would live as an adult and the board said “Seattle.” I lived 2000 miles away from Seattle at the time. But this is where I felt the aura of the board shifted. It felt like a thunderstorm was brewing, one where the sky turned red. The oracle we used to piece out answers to our dumb questions had moved slowly before. Now it was jerking, almost moving off the board to the next letter. I can tell you this about this game: It is real and neither one of us were moving the oracle. My hands weren’t even on it at some points. But back to the Seattle question.

I was and still am a huge baseball fan. I have rooted, unfortunately, for the Detroit Tigers for my entire life. The mid to late 90’s was the explosion of Ken Griffey Jr. to major league baseball. I loved watching him play, I got his jerseys for a couple Christmas’s and birthdays. I’m sure most know that Griffey played for the Seattle Mariners. I loved how that nautical S looked on that teal uniform. I started researching the city of Seattle, and thought how cool it would be to live there. Do you see where this is going? This board was not plastic and glue to me anymore, there was something controlling it. Something powerful and dark that KNEW I had this particular city on my mind at this time.

I didn’t let on to my buddy what I was feeling. He didn’t seem to let on that he was afraid either so, we kept on.

The next segment of questions is a blur to me, all I remember is the oracle going mostly to NO when we asked a question, even if it wasn’t a yes or no answer that was required. Then I asked the last question that I would ever ask the Ouija. Don’t get your hopes it; it was nothing profound or deep at all. This is what I asked: “Would the Detroit Tigers ever win another world series?” The oracle moved so fast to goodbye I thought a tiny trail of fire would be on the board. I’ll never forget looking at Philly and seeing what I’m sure was the exact same bulging eye, mouth open expression that I had on my own face. We knew that one of the rules of this game was when the board said goodbye, you put it away immediately. I think we even read that on the instructions. We threw the board into it’s box, hustled to his sisters room as fast as two hostess cupcake and mountain dew filled teenagers could. Philly chucked the board under her bed like nothing happened. After a few breathless moments we finally started to let out tiny little laughs, lighting up into big belly laughs as we hit the floor rolling. We were laughing out the nervousness, also kind of feeling dumb at how scared we got.

After the madness finally started dying down we moved on like nothing happened. I should have stated right from the start that it was late at night when we started playing. I would say it was about midnight, as cliché as that is. When the board said goodbye to us it couldn’t have been more than 0100 in the morning. Philly lived in the country, across the street was a cemetery. I know, now I’m really hitting cliché territory but I swear its true. There weren’t many houses around. If you wanted to walk to your next door neighbor you better plan for a good 20 minute hike.

Finally all mania was shed, and tired from playing video games we decided to step outside. We looked at the graveyard, noting how calm the night was. Philly had a large section of his yard covered with Rosebush’s. They were pretty wild and were not kept up. Needless to say nothing would be able to get into those bush’s and not get completely diced. We heard rustling. Again, the night was calm and I don’t remember any wind at all. At first we could just hear the bush’s , then we could movement. To this day I do not know and don’t care to know what it was. It could have been a small animal but I highly doubt it. We knew something wasn’t right and bolted for his house. Even know writing this I can feel an eerie presence. We both knew this was relating to the board. Philly suggested we make it a night and try to get some sleep. I wish that was the end of this story.

A few short hours later we were woken up to a series of faint knocking noises. I could not determine were they were coming from but it sounded like it was somewhere outside his house. We both cautiously got up and moved to the kitchen, where his front door was. I slowly peeked outside and saw something that made my heart drop into my stomach. A man, slight build, wearing all denim was standing right outside the door. The man also had creepy looking horn rimmed glasses on, outdated even for the late 90’s. Philly had a porch in the front that was raised about 5 steps from the ground, and the man was on the ground. So when we saw him we were actually looking slightly down at him, seeing him from the top of his head down. It is an image that is burned into my mind. He didn’t move.. he just stood there. We once again fled to his room and shut the door. We didn’t call the Police, or his mom. We just sat in his room not sure what to do. After a few moments we stupidly decided to see if he was still there. He was gone. I successfully convinced myself that there was no man on the side of the house. I just couldn’t handle what was happening on this night. Philly did the same.

Finally day broke and we dismissed the disturbing events of the previous night. I don’t even think we discussed what happened. About a week later I got a call from Philly. He said he had a dream that we were playing the board and a hand came out and attempted to pull his head down. He awoke sweating and in a small amount of pain from where the force had grabbed him. I hated to say that I had a similar dream. Right there we decided to meet up and do something about this board. My mom dropped me off at his house a few days later to sleep over for the night. When I arrived I could not find him in his house. This was before cell phones so I did not have the option to simply call him and see where he was. I checked out back where his garage was. There stood Philly, with the board sitting atop a pile of kindling in a burning barrel. His mischievous grin told me what his plan was. We lit that sucker on fire. Nothing happened. Now I was really freaking out. We’ve all heard the stories of people attempting to burn a Ouija with no success. Philly wasn’t fazed though. He pulled out a jerry can full of gasoline and doused it. The board lit up and quickly evaporated into nothing. It was over.

As far as I can remember nothing happened after that. We didn’t speak of anything we experienced that night. Over the years I chalked it all up to an overactive teenage imagination. I may have told a handful of people over the years, mainly just to tell a scary story. I know I’ve said this a few times but I have completely treated this like it never happened. This, to me, was all imagined. We did play the game, but the rusting bush, the man, none of that happened.

Over the years I moved quite a distance away from Philly. We kept in touch a few times a year, even making the almost 1000 mile drive to see him about 10 years ago. Fast forward 10 more years and I decided to make the trip one last time to see my hometown and get together with Philly. He invited some people from the area and struck up a massive bon fire. In between bites of pizza and swigs of beer I recounted the story of that night. I told him how I imagined the aftermath of our decision to use that board. “I know you’re going to think this is crazy but I thought there was a man standing outside your house that night.” I said. Philly looked me as stone cold as he could and said “Yeah I remember that.” My blood never went colder. My friend confirmed exactly what happened that night. It was like we were both there again, 22 years ago. I repressed that Ouija board so hard I made myself believe it never happened.

The Ouija is nothing to be played with. I haven’t touched or looked at one in over two decades. How a piece of cardboard can summon some kind of evil from another realm is beyond me. I just know you don’t want to open it.

cut anything out for time or content. Thank you for looking
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2021.10.26 14:51 baby_all_might She just a sleepy baby

She just a sleepy baby submitted by baby_all_might to cat [link] [comments]


2021.10.26 14:51 ParlorThe Aside from, in the URL, replacing www to old what are the next best/fastest ways to always default to old reddit quickly?

I go on regular reddit. I try to paste some text, I get a bug that causes strange text duplication. Or I try to set a flair but get the uncommon bug in regular reddit that prevents me from selecting a flair even when a flair is required.
I think to myself 'screw it, back to old reddit' but find myself continually going to reddit by saved URLs in the URL bar or google search, which defaults to sending me to regular reddit
I could set old reddit as my homepage I guess but I don't really want my siblings checking out my reddit and my stupid life skills questions
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2021.10.26 14:51 SatisfactionNo3246 What made you choose you proficiency?

At least to me, it was more what i wanted my character to do, like shooting lighting or fire, instead of more role related and i don’t regret it, even if all my characters are damage
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2021.10.26 14:51 UnseenNightmare Tarrabah change/catalyst idea.

I'll apologise in advance if this has been brought up before.
So I finally got my hands on tarrabah last night and was messing around with it and I absolutely love the weapon. A few things came to mind after using it that I'd like to see added to tarrabah that hopefully won't completely brake the weapon.
Firstly, I see alot of people asking for tarrabah to get the vex treatment when it comes to weapon swapping. I would like to see this happen but not to this extent, maybe a x% drain per second while stowed to give the idea of it still having charge but to not stow it for too long.
Secondly, my idea for a catalyst for tarrabah would simply be to give it subsistence. Now I don't know if this has ever been mentioned before but I think it'd be a nice addition to the weapon without it being completely overpowered.
Thank you for reading my take on a tarrabah change/catalyst idea and I'd love to read your ideas and opinions on the topic.
submitted by UnseenNightmare to DestinyTheGame [link] [comments]


2021.10.26 14:51 yourboi-JC could kyle Rayner stop the events of injustice if he didn't die?

i mean he could have become white lantern and got the life equation and solve the whole crisis by himself.
does this also mean he was only killed cuz for the sole reason that he could have solved this by himself.?
submitted by yourboi-JC to DCcomics [link] [comments]


2021.10.26 14:51 Stradez1 Don’t touch $CSPR rn it has an underlying 150M shelf offering yet to execute. It’s a buy POST.

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2021.10.26 14:51 Lowkal Mate with 3 knights ..

Mate with 3 knights .. submitted by Lowkal to chessmemes [link] [comments]


2021.10.26 14:51 Vibron83 I feel bad feel bad for my wife since Alec Baldwin shot that woman.

I bet it's hit her real hard. I mean, she leaves cast iron in the sink all the time so she's obviously a fan of Rust.
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2021.10.26 14:51 SamsonFox TIL that Maurice Sendak, the author of "Where the Wild Things Are", got a bad review from Salman Rushdie in 1988. Sendak made a phone call to Iran, spoke to Iranian Ayatollah and demanded the killing of Rushdie.

TIL that Maurice Sendak, the author of submitted by SamsonFox to todayilearned [link] [comments]


2021.10.26 14:51 Tchi-wi No pastrami joke

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2021.10.26 14:51 Competitive-Rub-5010 Zombie Redcoat returns from war, 122 years too late.

Zombie Redcoat returns from war, 122 years too late. submitted by Competitive-Rub-5010 to reddeadfashion [link] [comments]


2021.10.26 14:51 ShrekIsLove666 Advise for when your turd is too big to flush

Just let it sit in the bowl for an hour or 2 to soften it in the toilet water and it will go down super easy
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2021.10.26 14:51 Intelligent-Group-92 FOLLOW ME ON INSTAGRAM AND SEE MY PHOTOGRAPHY KEEP SUPPORTING SHOW SOME LOVE

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2021.10.26 14:51 Milhouse12345 27 [M4F] Sweden/Online - Looking for a nice conversation and a possible connection

Hi there! So I'm a guy who is and has been lonely for a while. That is the case with friends but even more so in terms of romance. I've done posts like this before with some success, but nothing lasting.
Anyway, without going too much into my problems, the main issue at hand is a bad case of OCD. Most of the time I'm isolated because of it, and I know what you think, aren't we all this messed up year, but that's the thing, my life hasn't really changed that much compared to last year. I don't know what might be TMI but I am(connected to the OCD) very much a virgin. We're talking Virgin Premium/Deluxe, the not even held hands kind of virgin, the kissed my cousin once at age 2 and that was my peak kind of virgin. It is not my biggest problem in life, but everyone wants some excitement and I'm no different. In all honesty I'm not sure if I'm looking for something serious, because it would be quite complicated given my life situation. Just being transparent about that!
So apart from the sad stuff, what more is there to this person? Well, I would say I'm empathetic and try to make other people laugh, I can be really silly but don't shy away from the serious stuff either. I like music a lot(humble brag alert, i'm not too bad at singing!), other intrests are films and sports. But in general I'm curious about most things. History, politics, geography, art and different cultures. I think there's something intresting to find wherever you look really, and I try to have that outlook on life as much as I can. Also throwing in a podcast recommendation here since I've grown obsessed with it recently - Criminal, it's kind of amazing. Oh and I'm rewatching Seinfeld!
Ok this is it from me. Thanks for reading and hope you have a nice day!
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2021.10.26 14:51 HoGoNMero Darkai on me 9706 9803 0905

Going in now.
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2021.10.26 14:51 Manealendil The future liberals want

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2021.10.26 14:51 amyjnet $5 a month

Check out this page: https://www.visible.com/get/33BWNCT, it has all the info you need to know about joining Visible. When you use my friend code, 33BWNCT, you’ll get your first month of service for only $5!
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2021.10.26 14:51 RzrUltra0 I had no friends until few months ago, now my only friend is a girl who I talk the entire day on texts or calls lasting hours, But I'm starting to like her romantically and am afraid to lose my only friend

Basically she has a boyfriend but she's moving away from her city to mine for work and idk if she would continue her relationship ldr or what, but still, she has bf, now I'm unsure should I still keep talking to her as knowing she has a bf is painful and realistically I should move on to date someone else but then I don't wanna lose my only friend and hanging out with her all the time doesn't seem right idk what to do
submitted by RzrUltra0 to relationship_advice [link] [comments]


2021.10.26 14:51 MurtleWasHere I recently found my slot cars and most of these were from my dad in the 70s. What are they? I know 3 of them.

I recently found my slot cars and most of these were from my dad in the 70s. What are they? I know 3 of them. submitted by MurtleWasHere to namethatcar [link] [comments]


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2021.10.26 14:51 OvnStef might ad well pay me in amazon giftcards 😭

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2021.10.26 14:51 UnknownSA14 can anyone direct me to a video that either shows the location of a 1.4 tsi fuel pressure sensor or how to replace it. i can’t find a video of someone changing so can someone help me out. the car is a scirocco 1.4 tsi

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2021.10.26 14:51 caribbeanhotwife Excuse me, did someone say bacon?

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